Còn khuya

nhật bản vẫn chưa thể là đất nước của robots
-----
Japanese hotels and banks are, by global standards, heavily overstaffed despite the country's demographic crunch. Most supermarkets have not embraced (đón nhận) the automated (tự động) checkouts (tính tiền ra khỏi siêu thị) common elsewhere, nor airlines self-service check-ins (tự làm thủ tục máy bay). The offices of Japan's small and medium-sized enterprises are among the most inefficient (không hiệu quả) in the developed world, chides McKinsey, a management consultancy.

Japan has an elaborate (phức tạp, tinh vi) service culture, which machines struggle to replicate (bắt chước). Japanese customers, especially the elderly, strongly prefer people to machines, says Yoko Takeda of Mitsubishi Research Institute, a think-tank. Employment practices make it difficult to replace workers. And while gimmicky (phô trương, cường điệu) robots abound, Japan struggles to develop the software and artificial intelligence needed to enable them to perform useful tasks, says a report by the Ministry of Economy, Trade and Industry (METI), the cockpit (buồng lái) of Japan's post-war miracle. So while the reception at the robot hotel is automated, seven human employees lurk (ẩn nấp, núp, trốn) out of sight to watch over customers and avoid glitches (sự cố nhỏ kỹ thuật). Robots still cannot make beds, cook breakfast or deal with a drunken guest who will not pay his bill.

Bài trước: Thà đi Grab còn hơn
Tags: japan

Post a Comment

Tin liên quan

    Tài chính

    Trung Quốc