Miễn là được việc

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"The more you push someone, the more they close up,” say Emily and Laurence Alison, a husband-and-wife psychology (tâm lý vợ chồng) team. “The hungrier you are for information, the harder it will be to get that out of someone. But give the person a choice about what they say; give them some autonomy (quyền tự quyết) and you begin to build the rapport (quan hệ, giao tiếp, hòa hợp; mối quan hệ tốt) that may lead to a better conversation,” says Laurence.

This sounds like parenting advice and yet the Alisons’ specialism is helping counter-terrorism officers and the police to improve communication and co-operation with criminal suspects (kẻ tình nghi). When the atmosphere turns adversarial (thù địch) and competitive, as it so often does, they turn to the Alisons to help them navigate and negotiate.

For the couple – who’ve been married for 21 years and have a 16-year-old son – the parallels with parenting have long been obvious and were underlined by the response of officers they’ve encountered on the intensive courses they run on how to interrogate terrorists.

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